Support

At VineOClock, we’re committed to making sure you have the best experience using our app. If you need any help, contact us at support@vineoclock.app.

FAQs

Where is VineOClock available?

VineOClock is currently going through a beta with early access users, but will be available publicly very soon on both iOS (from the App Store) and Android (from the Google Play Store).

Is VineOClock free?

Yes. VineOClock is free to download and use daily with a host of features including daily highlights of grape varieties and regions, grape profiles and characteristics, daily quizzes and trivia and a limited list of grapes and wines for comparison. We also have a Premium subscription which unlocks even more.

What are the benefits of a Premium subscription?

Having a VineOClock Premium subscription grants you unlimited access to explore, discover and learn with no restrictions whatsoever. You can browse and search any grape varieties, regions and destinations, compare all grapes and wines side by side, build your knowledge with countless quizzes, save an unlimited amount to your favorites and much more.

How do I cancel my VineOClock Premium subscription?

If you are an iPhone user, go to the Settings on your phone and tap your Account to access the Subscriptions to cancel your VineOClock Premium subscription. On Android, open the Google Play Store app, tap your profile, go to Payments & Subscriptions, find VineOClock Premium, Cancel Subscription and follow the on-screen prompts.

How do I delete my account?

To permanently delete your account, simply go to the Settings screen in the app and scroll down to the bottom of the screen to find the “Delete your account” button. Following the delete process deletes your account and personal data from VineOClock.